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We specialize in commercial multifamily properties and HOA communities. Our multifamily expertise covers everything from small duplexes to larger apartment communities. For HOAs, we serve single-family, townhome, and condominium associations of all sizes.
Absolutely. We regularly work with out-of-state investors who need a trusted, full-service operator in the Southeast. Our modern systems provide real-time access to financials, reports, and property performance data, no matter where you're located.
Through your AppFolio owner portal, you have 24/7 access to income and expense reports, vacancy tracking, maintenance history, and performance analytics. You'll receive monthly statements automatically, and year-end tax documentation is included.
We have a vetted network of licensed contractors who provide quality work at competitive rates. Non-emergency requests are typically addressed within 24 to 48 hours. For urgent issues, we offer 24/7 emergency maintenance response.
We start with a property assessment to identify the gaps, whether that's pricing, vacancy, deferred maintenance, or resident retention. From there we build a performance plan and execute against it with regular reporting so you can track progress.
We make the transition as smooth as possible. After signing the management agreement, we conduct a full property walkthrough, audit existing leases and records, transition resident communications, and get your property set up in AppFolio. Most properties are fully onboarded within 30 days.
Our fees are based on the size and type of your portfolio. Schedule a consultation and we'll walk you through our pricing and what's included, no surprises.
We manage single-family, townhome, and condominium associations of all sizes, from small neighborhood communities to large master-planned developments. We serve communities across the Southeast and can support boards nationwide.
We apply community rules fairly and consistently across all residents. Our process includes written notices with clear timelines, documented follow-up, and hearing coordination when necessary. Boards are kept informed at every stage.
We handle meeting coordination, agenda preparation, minute-taking, and board packet distribution. We also manage resident inquiries and vendor relationships so your board can focus on strategy instead of operations.
We handle assessment collection, budgeting, reserve planning, and monthly financial reporting. Every transaction is documented and accessible to the board through your owner portal. We also coordinate annual audits and work with your CPA at year-end.
Yes. We manage the transition process from start to finish, reviewing existing contracts and records, notifying residents, and ensuring there are no gaps in service. Most transitions are completed smoothly within 30 to 60 days.
Residents have multiple ways to reach us, through the resident portal, email, and phone. We handle inquiries professionally and keep response times tight so residents feel supported and boards stay out of the middle.
You can pay rent anytime through your AppFolio resident portal. Online payments are available 24/7 and you can set up autopay to make sure you're never late.
Log into your resident portal and submit a request with a description of the issue. For emergencies, call the 24/7 maintenance emergency line 706.620.3336.
Visit our Listings page to view current available properties and submit an inquiry. Our team will walk you through the application process, which includes a credit check, background check, and employment verification.
Pet policies vary by property. Contact us directly or check your lease for the specific terms that apply to your unit.
Written notice is required and the required notice period is outlined in your lease, typically 30 to 60 days. You can submit your notice through the AppFolio Resident Portal or contact our team directly. We'll walk you through the move-out process, inspection expectations, and security deposit timeline.
Reach out to us at info@fairhavenpropertysolutions.com or call 706.237.8262. We take resident concerns seriously and respond within 48 hours.
We're here to help. Reach out and we'll get back to you within 48 hours.